Testimonials

"In 2018, we began works on the first of a several phased renovation for our Cornish cottage and grounds. Recommended highly by a friend, we consulted with Nigel on our overview and he provided experienced knowledge and suggestions. It was invaluable having Nigel to help during our project as the scope of works required experience and knowledge of an in-depth renovation which began with conversion of a dilapidated garage into a cosy work from home office and studio. Nigel supported us with sourcing excellent contractors and trades to complete this, and the transformative groundworks outside our house. Always coming up with great solutions to challenging problems.

In the third phase of renovating our 3 bed cottage, we had a vision and Nigel was able to work with us using sustainable building methods, to create a gorgeous new family home in the sound walls of a 200 year old cottage. We got initial plans passed with an architect, but it was working with Nigel that we got all the in-depth details finalised. He helped us appoint an excellent main contractor and electrician and this helped the project stay on time and within our budget, during the aftermath of covid.

A project of this scale is not without its complexities and stressful elements, but with Nigel beside us we had peace of mind throughout. The scope of works included a complete re-roof and gutting of everything except the flooring joists, a rebuild with internal Natural Wood Fibre (NWF) insulation on all external walls and roof, with vaulted ceilings and velux. Earth floors were replaced with insulation and a concrete slab with underfloor heating from our ASHP and unpainted lime was used to create beautiful aesthetic internal spaces. We did a bit of the work ourselves, and Nigel embraced this as part of the project, and was patient with us when it took slightly longer than we estimated!

We are very glad to have invested in having Nigel as our Project Manager, he has gone above and beyond to make sure our project and concept came to life and we highly recommend SBM Projects. ”

HANNAH & JON HEMPSTEAD – MAY 2022 - FEB 2023

"SBM projects managed a complex roof rebuild on our 17th century house. This was a voyage of discovery as issues were uncovered from poor work from previous building renovations. Nigel brought a professional and trustworthy set of trades to the job and kept us informed every step of the way with transparency on progress and solutions. We could not have managed this ourselves and it was a huge piece of mind knowing Nigel was overseeing the work with fantastic customer experience and focus.”

Ross Gardener – APR-AUG 2022

"Nigel Stannard of SBM projects has just completed a renovation on a challenging site in Cornwall. Nigel joined us once we had just obtained planning permission and ran a tender on our behalf. The costs for the development came back higher than predicted by the Architect, so Nigel helped re-design the property to within budget. Once agreed, Nigel found an excellent contractor who took on the build and completed the property to a very high standard. We separated some large items (kitchen purchase for example) away from the main contractor’s specification, to give us flexibility of design and cost. Nigel assisted with all the additions, organised the planning/specification, delivery & installation, making the decision seamless for us.

Given we live over 4 hours away from the house, one of the main benefits of working with Nigel is his flexibility. He was always willing to work around our busy work schedules to ensure that we were able to have regular progress updates, and to discuss issues and agree a suitable way forward. As with any renovation, unexpected challenges present themselves and Nigel was always across them, sending pictures to help articulate the issue and not only presenting the problem to us, but a range of solutions with a recommendation. The use of Whatsapp we found particularly useful to ensure we were able to respond promptly as required.

With regards to the budget and timeline, this was documented at the start of the project and regularly updated throughout the build, so it was easy to see what stage we were at, when the next payment was due and any variance agreed during the project.

I would not hesitate to recommend Nigel to other perspective customers, and I would engage his services if we required them in future. We have been really pleased with the outcome and it’s fair to say that Nigel goes the extra mile to support his clients.”

Pete Giles – SEP 2021 - Jun 2022

"When we were struggling to work out the best approach to improvements to our grade II listed Cornish farmhouse, Nigel was able to provide the help and expertise that we needed.

Nigel accommodated the fact that we weren't able to visit site regularly, helped us to prioritise work that was required and also respected our budgetary constraints - whilst at the same time helping us to take a longer term view of what needed to be done at the house. He then effectively managed contractors to ensure that the work was done to a high standard, (and complying with the listed building consent requirements) and within the right timeframe - despite the fact that winter was looming and the covid pandemic was still having an impact. His regular reporting to us, technical knowledge and being able to advise when the unexpected happened (as it always does!) was invaluable. The end result exceeded our expectations and we are very grateful to Nigel for all his hard work and expertise.”

Kate Bashford – AUG-NOV 2021

"We were already aware of Nigel’s reputation for design, build and project manage. The works were to remove a structural support wall between kitchen and dining room, install new kitchen with island and to level floors; remove door from hallway and close. In addition, widen the back door to replace with a stable door. Completely redesign annex which served as utility/shower room and toilet transforming the area into one good sized utility with ample cupboards above washer and drying machines, larger shower and relocating fridge / freezer to the kitchen.

What was not expected were the number of problems removing flooring in the kitchen and water piping laid found to be laid in concrete in the annex. Those two matters added to time. The coving to the dining room was original plaster, the damaged plaster from the wall removal was replaced with newly moulded plaster.

Nigel ensured we had in place all items to be fitted and all build material delivered prior to start of work. His management of people needed to complete this enterprise was more then just a great weight lifted from us. We are really pleased with the end result. Lastly, the team of people he employed could not have been more pleasant and certainly proficient. ”

Richard & Pam Hempstead – OCT-Dec 2020

"Nigel Stannard of SBM Projects managed our major renovation project in Leigh Place in Cobham. Nigel consulted on initial design feasibility, liaised with Structural Engineers, as well as Architects and submitted all planning permission applications on our behalf. Tenders and costs were gathered from a number of contractors and together we selected the appropriate main contractor. Nigel was able to help advise during the entire project and expertly kept the build work going during the height of the Coronavirus lockdown, always making sure that we had enough materials on site, and contractors working in socially distant areas of the site such that we were able to largely keep the project on time. By managing it, Nigel took the stress of this whole process away from us. The build work has been completed to a high standard, with Nigel’s attention to detail and demand for excellent finishing meaning that we’ve ended up with a great result.”

Ian Courts – Jan-OCT 2020

"When the time came to upgrade our kitchen diner and utility area we consulted with Nigel from SBM Projects to look at options and the best way to approach the project. Nigel was able to quickly assess the area, provide advice and guidance on what was and wasn’t possible and provided a full kitchen design service that addressed all the needs of our family. He also made us aware of some of the potential surprises that we may find during our the renovation, as our house is an old Victorian house. Nigel advised us on suppliers, meaning we didn’t have to use well-known but potentially overpriced vendors.

When the inevitable happened and we found that underneath our kitchen floor tiles was just bare earth Nigel was able to quickly organise digging out, damp-proofing and relaying the floor all whilst we were on holiday. He provided regular photographic updates which, whilst slightly alarming at times, was great at keeping us updated and managing our expectations. The kitchen installed is great and we are really pleased with it. He has a great eye for detail, and works hard to understand his customers’ needs and priorities to achieve the best possible result for the price.

We would, and always do recommend Nigel if people are considering an improvement project at home, we were so happy he is currently managing the refurb of our family bathroom."

Kate Sneddon Aug-Sept 2019

"We initially had a small refurbishment of our downstairs bathroom planned, our Victorian house had other ideas!

Once started it became obvious that there was quite a bit more work to enable the bathroom and rear of the house to be finished to the standard that was required. Throughout the process and as things were inevitably uncovered (it is a Victorian house) Nigel at SBM Projects was patient and kept us informed about our options, costs and time scales.

The team of trades he pulled together were polite, punctual, professional and approachable in every aspect. Nigel was always on the end of the phone to discuss things and we had regular meetings on site as things moved on.

I would not hesitate to recommend Nigel at SBM Projects to friends and family, we were delighted with the standard of work from both Nigel and all the “trades” that he coordinated on the project.”

Shaun Curgenven - Jul-Oct 2019

"We employed SBM Projects to lead on our house rebuild project in St Germans. This was no easy task as it was a full house knock-down and rebuild in a conservation area. Nigel helped us get the architect, tendering to choose the right builders and pick the right companies/suppliers for the kitchens, flooring, bathrooms, decorating, etc. This made our life a lot easier considering how much stress there is involved in a house build. He ensured we had several options to choose from when making decisions especially as we did small design changes throughout as we were also on the journey of how best to utilise the space, design and layout. He was always available to assist no matter the issue.

Nigel kept us up to date on costs, payments and timelines throughout to manage expectations (this was not an easy build due to the foundations and the complete new roof had to be built). He kept a tight reign on the myriad trades were held accountable to ensure a first-class fit and finish. Due to Nigel’s diligence and attention to detail the end result is a wonderful house that is airy, spacious and modern which fits in with the listed buildings around us. It is continually remarked upon by villagers and visitors alike by how marvellous it looks and the improvement it has made in the area.

Many thanks Nigel and very much recommended."

Major Gareth Duncan – Jan-Aug 2019

"We Hired SBM Projects to oversee the rebuild of our studio, formerly a large dilapidated old structure converted into a brilliant studio perfect work from home space. The rebuild was in-depth, requiring electricity, data, sewage & water infrastructure. the structure needed pulling down leaving the existing stone walls in place, a complete rebuild of the foundations, walls, and roof took place. Under SBM's recommendations the structure and retaining walls were tanked water sealed and heavily insulated, the studio is so well insulated that the heating (infrared) barely needs to turn on. It was SBM's influence that encouraged us to add sewage, in effect from this decision the studio is large and insulated enough to be converted into a dwelling, potentially future proofing the build.

SBM’s involvement was essential for keeping all the contractors working together positively, under our deadlines, he made sure all queries and issues were resolved with little impact on us.

Furthermore SBM also oversaw the landscaping of our back and front patio/garden areas, both areas needed a large amount of soil to be removed and extensive landscaping, something our architects suggested would cost too much to do, SBM found solutions to keep this all within our budget, creating wonderful outdoor areas for the family. I highly recommend working with SBM Projects."

Jon Hempstead Feb-Jul 2019

"SBM Projects did a fantastic job for us on our project to redo our two bathrooms & hall refurb. Nigel listened to what we wanted and really helped us work out what would work best for us. He was really clear on the costs and what the impact of our decisions would have on them. Most of all though it really felt like he was on our side ensuring the contractors did a great job and to a very high standard. Would highly recommend.”

Alex Keast - Mar-Apr 2019

"Nigel Stannard of SBM Projects was our project manager for a side return kitchen extension and full house renovation at our property in Clapham, he helped with sourcing tenders and selecting contractors, handling all communications and costings as well as the build process and relationship management with neighbours! Nigel was able to help select the best priced vendor that could do the work in the short timeframe that we had between tenants. During the project we uncovered a significant number of structural and damp issues, these were handled with timely expert advice, and layered into the project plan such that we were able to complete the project to plan. The main contractors were held to account for the work, which was completed to a high standard."

Ian Courts – JUL-NOV 2018

"Having spent some time saving up and considering the options we had to convert our garage and extend our existing kitchen, we consulted Nigel at SBM Projects and benefited hugely from his experience in managing such projects. SBM Projects offer a complete service from the initial design stage through the tendering process to the finalising of plans and budget and the completion of the build. We ended up with a fantastic garage conversion into a large family kitchen as well as providing vast storage space and a separate utility room. Nigel offers a very bespoke and personal approach throughout and no problem was too much trouble to discuss and work through together. Stannard Building Management made the whole build manageable!"

Ben Basterfield - Mar-May 2018

"We have just used SBM Projects again to do major renovations on our main house in Esher, kitchen, utility, bathrooms, boiler, garage doors, redecoration and carpets throughout. The builders, tradesmen, decorators, plumbers, electricians, carpet fitters, sourced again by Nigel, all did an excellent job, with Nigel doing a thoroughly professional and effective job, as always, managing and coordinating them.”

Lindsay Jones – Sep-Dec 2017

"Nigel at SBM Projects helped us through the pre-build stages of an extensive renovation and extension project. His thorough and creative approach helped us identify a range of potential options as well as issues other builders failed to identify and help us consider a range of solutions that would work with both our own vision and our budget. Working with his designer he helped draw up a set of high quality plans that passed quickly through the planning process. We'd be happy to recommend Nigel and would use SBM's services again.”

Ronan Hodge - Jan 2016

"Nigel at SBM projects was a great help in getting us up and running during the planning stages of our extension project, as part of his pre-build support offering. As well as being full of ideas and helpful suggestions that were mindful of our budget, he was always accommodating and happy to arrange pre-build consultations around our busy working days. We were very pleased with the final plans too, which were approved with minimum fuss”

Richard Duff-Tytler - Mar 2016

"Having recently purchased an investment property in Claygate that needed to be completely refurbished, we were introduced to Nigel Stannard at SBM Projects who did an excellent job of managing the entire project for us. The house required a large amount of remedial work on the exterior and interior before being gutted and redecorated throughout. Bathrooms were installed and replaced and a new kitchen was installed. Finally the entire house was carpeted and painted and had new curtains and blinds fitted. The builders, tradesmen, decorators, plumbers, electricians, carpet fitters and curtain makers sourced by Nigel all did an excellent job, with Nigel doing a thoroughly professional and effective job of managing and coordinating them.

We were provided throughout with helpful advice and ideas and regular progress reports of “schedule and costs”.

We have since used Nigel on various jobs and plan to use him again to manage another major project that we are planning for the future.

As a project manager, on large or smaller jobs, Nigel is efficient, courteous and effective, and we have no hesitation in recommending him.”

Lindsay and Tim Jones - 2014/15

"Nigel has now completed several projects at our house, the major one being the ground floor refurb, kitchen, utility, dining and drawing rooms, as well as bathrooms and we will be using SBM Projects again in the near future for our garage conversion/playroom and Orangery, which he has already helped design and spec.

From the first point of contact Nigel was professional and helpful. He gave us advice from design planning to specifics. His knowledge and experience was invaluable dealing with a number of challenges our house threw at us, the subfloor construction, heating system and electrics. Nigel sourced a full team of trades that work with him, all which we have found to be polite and hard working with attention to detail.

We particularly like the detail Nigel can offer in terms of financial reporting and timelines. We were given very comprehensive quotes so we knew exactly where our money was going. These breakdowns were regularly updated and copied to us so we could keep track of our build.

I would definitely recommend SBM Projects."

Becky Webb – 2013-14

"We employed SBM Projects in September 2013 to manage our ground floor extension and renovations after seeing the quality and standard of their work at other properties in our area. We wanted a project manager as we have a young family with a busy lifestyle and wanted a single point of contact for all the various aspects of our build. Nigel managed the whole process for us from initial site visit to discuss the various build possibilities right the way through to completion of snagging. SBM used their own hand-picked suppliers for our project and were also very happy to work with any we brought in ourselves. We had regular weekly meetings with Nigel, always at times convenient to us and were able to keep track of our project with up to date plans and costings. Nigel was on site daily during our 3 ½ month build making sure all was running to plan, he and his suppliers maintained a high level of professionalism and workmanship at all times and went out of their way to ensure our living on-site was as comfortable and easy as possible. Many challenges were uncovered during our build, due to the age of the property. Nigel always looked into every option in detail before presenting us with the best outcome, he was available at a moment’s notice and his expert opinion was needed on many occasions. This continuity of service has continued well past our build completion and we’ve continued to use Nigel and his suppliers on subsequent home improvements.”

Tim and Emma Hobden - Sept-NOV 2013

"Nigel project managed extensive refurbishments of our house over 31/2 months from initial ideas through to completion of snagging. He provided detailed planning and forecasting, and weekly progress management of schedule and costs. This involved multiple contractors-electricians, carpentry, heating and plumbing, tiling, decorating, builders etc. He also contributed many ideas to design, materials and recommended suppliers. All his management was done with friendliness, courtesy and professionalism. Overall work completed within 3 weeks of original schedule, even though scope increased significantly. We recommend him as project manager for home renovation work."

Adrian White – Aug-Dec 2012

"Nigel Stannard did an exceptional job of project managing the complete renovation of what is now called the South Bookham SPACE and Outer SPACE on behalf of the South Bookham Youth and Community Association (SBY&CA) Ltd charity.

The refurbishment of the dilapidated Boys Club on Dorking Road, Bookham, was a substantial undertaking costing almost £250,000 including VAT and involved co-ordinating fifteen separate contractors in two phases.

Phase 1, commenced in September 2011, comprised the total renovation and conversion of the main building into a sports hall with changing rooms, children and disabled WCs, plus fully furnished kitchen and meeting storage rooms. The works were completed within budget and on schedule and the South Bookham SPACE was opened in January 2012.

Phase 2, commenced in June 2012, involved re-levelling the grounds behind SPACE and the construction of a multi-use games area with all-weather surface, floodlights and re-bound fencing for 5-aside football, netball, basket-ball and tennis. The facilities were opened as the Outer SPACE in September 2012.

Nigel Stannard liaised fully with the SBY&CA management throughout, providing the professional project control and the detailed management information required by Mole Valley District Council and numerous funding providers. The final result has been held up as an outstanding example of a community regeneration project by the council, funders and most importantly the users."

Trevor Goul-Wheeker - Chairman SBY&CA Ltd - Sep 2011 - Oct 2012

“Nigel provides the perfect service for balancing work and build. From planning through to snagging Nigel made himself available around our busy work and school related schedules to guide us through the process of extending and transforming our property. Nigel had it all covered: plans, budgets, schedules, trusted tradesman & suppliers, and a dedication to a quality finish. We learned a lot during our build, foremost of which was that Kevin is right when he says always hire an experienced project manager. Nigel fitted the bill perfectly for us.”

Paul Rhoades - Mar-Jun 2012

“Nigel was the project manager for a significant extension and renovation that we completed last year. The build lasted about six months and included a two storey side extension, a single storey rear extension, new kitchen, new bathroom, new shower room, replacement of the central heating system, partial re-wiring of the house, new flooring throughout the downstairs, new drive/front wall and hard landscaping in the back garden.

We started working with Nigel at the point where we had planning permission and were looking for contractors to complete the build. Nigel gathered quotes from the various trades and put together a project schedule and budget. Throughout the build, Nigel co-ordinated all of the different trades and suppliers to keep the project on track. We had some fairly big problems with the plans that our architect had drawn and Nigel was great at pulling together the various parties to resolve these, whilst still keeping the builders on site and busy. Having someone that could take care of these issues on our behalf was invaluable as we both work full time.

We were delighted with the end result, both from a timing and cost perspective as well as the quality of finish. I would definitely recommend Nigel's work and SBM Projects.”

Mark Woodward – Mar-Oct 2012

“Nigel Stannard ay SBM Projects managed the entire house renovation, two storey side and rear extension and complete internal fit out of our house. We moved to the US with my company a week before the works started, so we left everything with Nigel. He was very diligent in keeping us up to date via projects plans, emails, photos and skype as the project progressed. Any deviation from the planned work was OK’d with us before any additional expense was incurred. He coordinated all the sub-contractors and worked hard to source any materials that were needed in the most cost effective way.

We were extremely happy with having Nigel involved in the project. The work was completed to a very high standard and with Nigel’s eye for detail and foresight based on his previous experience and projects that he has completed. There is no way we could have done it remotely from the US, and I firmly believe that this would have held true even if we were in the UK.”

AlanPoole - Sep 2011-Jan 2012

“Nigel managed the build of our new kitchen and extension. He brought together the sub contractors very efficiently and kept to a very tight schedule while delivering a very high standard product. He has plenty of practical ideas and supplier contacts to be able to contribute to design and source the right products at a fair price We were very pleased with the way in which he picked up a project that had been moving along slowly and injected some urgency and drive to complete it, while taking the effort and stress out of dealing directly with contractors, engineers, architects and other third parties.”

Tom Jenkins - Sep 2011

“We used SBM Projects to manage a garage conversion/extension on the basis we work, have young children, have no experience in building work nor the time to devote to it. SBM provided the expertise and reassurance managing everything from architects to builders and other suppliers from costs through to timings. Regular updates, advice/recommendations, clarity, professionalism and approachability were all second to none throughout. I would not hesitate to recommend to anyone needing a project management service.”

Jason Peacock - Jul 2011